The Wife

Work History

Product Sustainability & Environment Specialist
Permanent Full-time
Nov 2021 – Jan 2023 (1 yr 3 mos) · Vancouver, BC, Canada (On-site)

• Managed, improved, automated, and monitored the Higg Facility
  Environmental Assessment; strategized vendor selection and
  communication
• Established centralized data management tools and dashboards to visualize
  environmental data
• Developed Vendor Environmental Scorecard to assess vendor performance
  against environmental goals, mitigate risks, and drive improvement
• Integrated vendor environmental processes into the new sustainability
  management system; acted as Change Champion for the wider team
• Skills: ZDHC, Science Based Targets, Product Sustainability, Business Process
  Improvement, Supply Chain Operations, Environmental Sustainability,
  Operations Management, Smartsheet, Sustainable Fashion

Quality Operations Specialist
Permanent Full-time
Sep 2019 – Dec 2021 (2 yrs 4 mos) · Vancouver, BC, Canada (On-site)

• Identified quality issues via feedback channels; led forums to establish and
  monitor continuous improvement
• Managed supplier quality audits; tracked progress and communicated with
  suppliers/3rd-party agencies
• Improved and automated product exit processes to remove defective items
  from Distribution Centres
• Coordinated store product pullback processes, including cross-functional
  communication
• Created centralized quality project management tools to track KPIs,
  achievements, roadblocks, and progress
• Skills: Business Process Improvement, Supply Chain Operations, Operations
  Management, Smartsheet, Facility Assessment

Career Break: Full-time Parenting

Aug 2020 – Aug 2021 (1 yr 1 mo) · Vancouver, BC, Canada

Quality Management Operations Coordinator
Permanent Full-time
Mar 2018 – Sep 2019 (1 yr 7 mos) · Vancouver, BC, Canada

• Managed vendor facility assessments, working closely with Sourcing
  Operations and Raw Materials teams
• Coordinated with third-party testing/inspection providers; ensured accurate
  tracking of facility and DC inspections
• Handled vendor and third-party communications; ensured timely assessments
  and corrective action plan follow-ups
• Innovated and implemented new processes for Quality and Supplier Quality
  Management
• Coordinated DC activities after audit failures; managed post-failure
  communications and sample requirements
• Supported global quality team projects and cross-functional rollouts
• Skills: Business Process Improvement, Supply Chain Operations, Facility
  Assessment

GEC Educator & Trainer
Contract Full-time
Oct 2015 – Mar 2018 (2 yrs 6 mos) · Vancouver, BC, Canada

• Solved guest inquiries by analyzing orders, shipments, returns, and
  payments; developed tailored solutions
• Analyzed customer problems using strategic questioning
• Organized and facilitated classroom/on-the-job training for new hires

Carlsberg Deutschland GmbH
Total tenure: 2 yrs 1 mo

Training Coordinator (International Change Project)

Permanent Full-time
May 2014 – Sep 2015 (1 yr 5 mos) · Hamburg, Germany

• Supported a Europe-wide SAP implementation, shared supply chain, and
  standardized business processes
• Built local training journeys aligned with international change requirements
• Partnered with business leads to address diverse departmental training needs
• Managed execution, monitored progress, and reported to management
• Enabled local training resources and environments

Project Assistant, Training Academy
Contract Full-time
Sep 2013 – Apr 2014 (8 mos) · Hamburg, Germany

• Analyzed sales tools, Carlsberg brands, and market data to create best-
  practice training programs
• Created training schedules, monitored progress, and reported to leadership
• Conducted feedback surveys, analyzed data, and provided recommendations
• Skills: Customer Service

Schubert Management Consultants GmbH
Intern (Praktikant)
Jun 2012 – Aug 2012 (3 mos) · Cologne, Germany

• Assisted senior consultants in leadership development, employer branding,
  change management, and project management
• Supported personnel selection processes, assessment center design, and
  applicant evaluations
• Coordinated back-office operations during selection days

Schollmeyer & Steidl GmbH
Working Student, Executive Assistant (Assistenz der Geschäftsführung)
Apr 2011 – Apr 2012 (1 yr 1 mo) · Cologne, Germany

• Gained experience in HR consulting and recruitment
• Handled application analysis, candidate/client scheduling, data maintenance,
  and office management
• Organized the “Zukunft Personal 2011” trade fair
• Conducted junior candidate acquisition and gained headhunting experience

Sparkassen Beratungshaus NordOst GmbH
Intern (Praktikant)
Jul 2011 – Aug 2011 (2 mos) · Hannover, Germany

• Led a sub-project developing mobile branch office solutions
• Designed questionnaires, conducted interviews, analyzed findings, and
  assessed provider options
• Delivered final presentation with solution proposals to the client

BEGO Implant Systems GmbH & Co. KG
Inside Sales (Vertrieb Innendienst National)
Feb 2010 – Aug 2010 (7 mos) · Bremen, Germany

• Handled order processing, customer service, and management of customer
  consignment inventories and returns
• Skills: Customer Service

Education

� Education
✅ Cologne Business School
Bachelor of Arts (B.A.), International Business – Management Consulting
2010 – 2013
Grade: 1.7
Activities: Enactus CBS, Consulting 3.0
✅ Queen’s University (Exchange Semester)
Commerce
2012
Grade: 1.3

✅ BEGO Bremer Goldschlägerei Wilh. Herbst GmbH & Co. KG
Industriekauffrau (Industrial Clerk Apprenticeship)
2007 – 2010
Grade: 1.5

Certifications

✅ Science Based Target Fundamentals
Cascale
Issued: June 2023
Credential ID: C16266
Skills: Science Based Targets
✅ Sustainable Fashion Fundamentals
Sustainable Fashion Academy (SFA)
Issued: November 2022
Skills: Sustainable Fashion
✅ Communicating for Organizational Alignment
Tuck Executive Education at Dartmouth
Issued: September 2022
Credential ID: 1-89462-299281-1663004893
✅ Certified Quality Improvement Associate (CQIA)
ASQ – World Headquarters
Issued: April 2019
Skills: Quality Management (Qualitätsmanagement)